Privacy Policy

Protecting Your Information - Effective Date: 20.10.2025

We are committed to protecting the privacy of your information. We collect, use, disclose, and protect your personal information as outlined in this privacy policy whenever you visit our website, submit a service request, or interact with us in any other manner. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

To deliver and enhance our services, we gather a variety of data, such as:

  • Personal Information: When you contact us, submit a service request, or fill out a form, we may collect personal information like your name, email address, phone number, and address.
  • Technical Data: We automatically collect data about your device, browser, IP address, and other technical data to improve the functionality and performance of our website.
  • Usage Data: We collect information about how you use our website, such as the pages you visit, how long you spend on them, and other statistical data.

How We Use Your Information

We employ the data we gather for a number of reasons:

  • To Provide and Enhance Services: We can better meet your needs, offer and enhance our plumbing and heating services, and enhance the general client experience by utilizing the information you provide.
  • Communication: We may use the information you provide to contact you about services, news, and special offers that you might find intriguing.
  • Analytics and Improvements: By using technical and usage data, we can more effectively assess website performance, resolve issues, and improve our online presence.

Sharing of Information

We don't sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: We might collaborate with outside businesses that handle tasks for us, like website hosting or payment processing. These businesses are required to protect your information and only have access to it to carry out these duties.
  • Legal Compliance: If mandated by law or to safeguard the safety, property, or rights of our business, staff, or clients, we may divulge your information.

Data Security

We take appropriate precautions to guard against unauthorized access, disclosure, or alteration of the personal information you provide to us. We cannot, however, guarantee complete security because no data transmission over the internet is completely safe.

Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to legal requirements.
  • Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us.

Cookies and Tracking Technologies

Cookies and other tracking technologies may be used by our website to improve your browsing experience. Cookies are tiny files that are saved on your device and help us better understand user behavior and enhance the functionality of our website. You have the option to turn off cookies in your browser's settings, but doing so might make some of our website's features less functional.

Links to Other Websites

There may be links to external websites on our website. We advise you to review these websites' privacy policies as we have no control over their privacy practices.

Changes to This Privacy Policy

We might occasionally make changes to our privacy statement. Any modifications will be noted on this page along with the revised date of implementation. We advise you to check this policy from time to time for any updates.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Contact Information

  • 342 Water St Unit 105, Vancouver, BC V6B 1B6
  • Email: info@restorationcompanyvancouver.ca
  • Phone: +1 (778) 652-6782